Frequently Asked Questions

How much will I pay for shipping?

In order to make it easier for you to figure out your shipping cost, we have adopted a fixed price shipping schedule.
Please click here to see our current shipping rates.

Will I pay another shipping charge for item(s) backordered, and shipped to me at a later date?

No. Shipping is only charged once – you will not be charged twice for shipping on the same order. Please note however, that we reserve the right to cancel backorders on items of low cost due to the relatively high cost of shipping

What method of payment do you accept?

We are pleased to accept Visa, Mastercard, and American Express.

How secure is your shopping site?

This shopping site is fully secure with SSL 128 bit encryption.

If you are using a secure browser such as Netscape, Microsoft Internet Explorer, or FireFox, any information submitted through a secure page will be encrypted before transmission. You may want to download the newest versions as they support 128-bit encryption technology to provide you with the highest standard of security available on the Web today.

To help you identify secure pages throughout our site and to verify that your network link is secure, look for a fully connected lock or key at the top right side of your browser (to the right of the address bar) or the bottom right of your browser screen (status bar). A broken or open lock will indicate that your connection is not secure.

When will my credit card be charged?

Your credit card will automatically be charged when you place your order.

In what currency is my purchase charged?

All pricing is posted and charged in Canadian dollars. Your credit card provider will convert from $Cdn to your currency (if non-canadian) at the going exchange rate when charging the purchase to your card.